Double click the network interface on which the traffic is being sent and received (be sure to select the correct one). In this example we use the free Wireshark tool, a free packet sniffing tool running on PC, which can be downloaded from 2.2 Your PC should be connected to the back of the IP phone in the PC port, and the VoIP phone connect to the Switch.Ģ.3 Open wireshark. METHOD 2: Capture packet through WiresharkĢ.1 Download and install a Network Capture tool.
Next, go back to system > tool > Network Packets Capture and click the button “Stop” to finish capturing traffic.ġ.4 Then you can check the packet capture for further analysis The traffic will be captured and saved in this file.ġ.3 Reproduce the particular action that you wish to analyze (such as SIP registration, 3-way conference, call forward etc.). and a pcap format file is downloaded automatically. The default user name and password are both admin.ġ.2 Go to system > tool > Network Packets Capture. METHOD 1 ： Capture packets through web interface of IP phoneġ.1 Login web interface of your Fanvil IP phone. In this article, we are going to introduce two ways to capture packets- through web interface of IP phone, and through wireshark tool. This article describes how to collect the capture.Īpplicable Models：X1/X2P/X2C/X3S/X3G/X3SP/X4/X5S/X6/C600/C400Īpplicable Firmware Versions：All versions for applicable models To troubleshoot or analyze an issue such as SIP registration failure, basic call issue of transfer, conference, forwarding etc., you may need to get a packet capture from your Fanvil IP phone. How to Collect a Packet Capture from Your Fanvil IP Phone by wireshark ?
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